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Consider the Program Management Services Offered by A-G Associates...
A-G Associates specializes in helping government agencies improve the services and programs they offer to their customers who may include designated populations within the general public; military personnel, veterans and their families; internal government personnel; and citizens of other countries. Like many government agencies, A-G classifies its services using the North American Industry Classification System (NAICS codes). Our core capabilities fall under the following NAICS codes:
- 541611 Administrative Management and General Management Consulting Services
- 541612 Human Resources Consulting Services
- 541613 Marketing Consulting Services
- 541910 Marketing Research and Public Opinion Polling
- 611430 Professional and Management Development Training
| Business Management Consulting Services | A-G provides organizational assessments, including qualitative and quantitative data collection and analysis. Based on the assessment, we recommend needed changes to the organization. A-G staff has worked with companies to assess their ability to provide services in a highly-competitive environment. This included analysis of organizational competencies, human resource and organizational alignment, business processes, marketing strategies, and other elements. As a sub-contractor to EurekaFacts LLC, we conducted the 2009 human capital climate survey for the US Army Medical Command (MEDCOM). The 2009 Command Climate Survey was administered to all US Army Medical Command military and civilian personnel. In total, 27,383 people responded to the survey. Findings were valid within a ± 5% margin of error at a confidence level of 95%. Analysis of the results identified drivers of employee satisfaction with the MEDCOM environment, both positive and negative, indicating elements of the MEDCOM organizational climate to be celebrated, and some to be improved. We are now working with the Army Surgeon General and his direct reports to determine appropriate action steps for improvement. |
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| Management Consulting Services | A-G works with organizations that want to improve leadership capabilities, program management, service delivery, and program effectiveness. Our consultants have provided these services to public and private sector clients for more than 30 years. Currently, A-G Associates is a subcontractor under Synthesis Professional Services, Inc., for the CDC Management Consulting and Technical Assistance (MCTA) contract. MCTA is a support IDIQ intended to provide a broad range of services throughout the CDC. MCTA offers CDC Organizational Components ready source of management and technical expertise in carrying out projects related to: planning, organization development, project management, technical assistance, programmatic assessments and evaluations, business process improvement, fiscal management services, and improving business and administrative effectiveness and efficiencies. |
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| Reorganizational Consulting Services | A-G has worked closely with executives and senior managers to assess organizational realignment needs, options and strategies, and then full implementation including extensive attention to organizational culture and change management, process reengineering, and outplacement of displaced employees. | |
| Strategic Planning Consulting Services | A-G works directly with executives and senior managers to facilitate the process and develop strategic plans. Our services include: organizational audit, environmental scanning, implementation scenarios, mission and vision formulation, strategic business modeling, performance audit, gap analysis, contingency planning, integrated planning, and implementation. For the Centers for Disease Control and Prevention (CDC), we evaluated the 2009 Adolescent and School Health Partners’ Meeting, sponsored by the CDC Division of Adolescent and School Health (DASH). This project was completed under a subcontract to BL Seamon, who was responsible for managing all logistics and support for the conference. Attendees included about 300 state agency grantees. |
| Human Resource Consulting Services | A-G consults with public and private organizations in the areas of human capital planning and implementation, training and development, career planning, recruitment and staffing, compensation, and performance management. We have particular breadth and depth in the areas of human capital planning, employee and leadership development, and performance management. Our staff has worked with over 40 Federal agencies in a wide variety of human resources projects. | |
| Organization Development Consulting Services | A-G specializes in change management, team building, morale and productivity improvement, providing a full range of services to optimize workforce and program effectiveness. Our staff worked with managers at the US Environmental Protection Agency to improve the Superfund Program by increasing program manager effectiveness, reducing hazardous waste clean-up project delivery time, and improving communications with community residents and leaders. We also offer more than 25 courses in personal effectiveness, communications, leadership and management development, team effectiveness, and the like. |
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| Personnel Management Consulting Services | A-G has the technical ability to support staffing and classification needs such as analysis of skills, knowledge and competencies needed in each position, development of recruitment materials, screening applicants, recruitment services, and development of orientation for new employees.
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| Customer Service Management Consulting Services | A-G helps organizations improve their services to customers. We provide a full range of quantitative and qualitative customer assessment methods – customer surveys, interviews, online surveys, focus groups, and the like. Using customer data, we guide our clients through a process of reviewing customer service strategies and performance, offer training and process reengineering, integrate customer service strategies with marketing and communications strategies and implementation, and focus on internal communications with employees to achieve alignment in the organization. Our consultants have performed these services for public and private organizations, especially Federal agencies and regulated entities such as utility, financial services, and insurance companies. | |
| Marketing Consulting Services | A-G has the ability to provide market analysis, research, strategy development, creative development, and implementation support for a wide range of clients. We have performed these services for commercial clients, municipal utilities, and federal government agencies in the Department of Defense, Department of Agriculture, and others. | |
| Marketing Management Consulting Services | A-G has advised clients regarding the organizational strategies and capabilities necessary to market effectively to targeted audiences, including Hispanics. Our staff has worked with military and civilian federal agencies and municipal government, as well as banks, auto dealerships and other commercial entities to develop and implement personnel and service strategies, including hiring and training specialized business developers and Spanish-speaking sales and service representatives. | |
| Sales Management Consulting Services | A-G staff works with public sector organizations that need professional marketing and customer relationship management professionals. We have also worked with commercial companies to recruit bilingual staff who can relate to the growing Hispanic population. As described above, this work has crossed several industries. We have coached managers and new employees in selling and managing the sales force that focuses on the Hispanic market. We have assisted our clients in expanding their sales force to reach those regions of the country where the Hispanic population is largest and growing, often causing our clients to expand into new sales territories. |
| Marketing analysis services | A-G obtains market research data from primary studies and secondary sources from such companies as ComScore, Arbitron, Scarsborough, and Hispanic Trends. | |
| Marketing research services | A-G conducts focus groups, intercept interviews, on-line feedback, and other qualitative research techniques to develop and test product acceptability, market material development, and other phases of our marketing, advertising and public relations campaigns. We also have the capability, in partnership with other firms, to collect and analyze quantitative consumer research as needed. |
Management Development Training Professional Development Training Project Management Training |
A-G offers an array of short duration courses and seminars for management and professional development, as well as project management taught by PMP certified staff. Our offerings include programs sponsored by employers' training programs. Through programs developed by our staff and through licensed arrangements with specialty training firms, we offer more than 25 courses as “off the shelf” programs, which may be customized or modified to meet the special needs of our clients, or we can develop a totally customized curriculum. Our programs are provided in diverse settings, such as our client's training facilities, or in commercial conference and training facilities, and through diverse means such distance-learning methods. Our training programs include applied methods for skills and concept development, including the use of case studies and simulation methods. |
Annapolis Exchange Parkway, Suite 300, Annapolis, MD 21401
410-972-4664 phone | 443-817-0998 fax
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